When you sign on with BridgeU, you'll be allocated a Customer Success Manager (CSM) who will be there to help you every step of the way. Your CSM will onboard your staff and students and offer support and training whenever you need a refresher.
Help achieving your goals
Your CSM is here to ensure you make the most of what BridgeU has to offer. We have a tried and tested process to help you get the most value from the platform as soon as you log on. No question is too big or too small - we want to help you achieve your goals!
Resources to help you learn
Whether you want to learn best practices for using BridgeU or plan your curriculum, we're here to help! The Help Centre dives deeper into each feature of BridgeU, and you can take advantage of our free eBooks and webinars to further your personal development
A thriving community
BridgeU is the largest community of international university and careers counselors, and we want to help you reach them! All BridgeU customers can attend our global training and networking events, and chat with other counselors on our Facebook group.
Meet some of our Customer Success Managers
Mollie, BridgeU’s Head of Customer Success, has worked in Customer Success for over 10 years and is dedicated to helping our customers make the most of BridgeU.
Chris spent 4 years as a teacher, Head of Department and Head of Year. He moved to BridgeU to use his teaching expertise to help and advise our counselors.
Cristina has a PhD from Hong Kong PolyU, where she spent 5 years in research and teaching. She joined BridgeU to help students make confident choices about their future.
Cardiff Sixth Form College
“No question is too big or too inconvenient. Wherever you are in the world, questions are answered with speed and accuracy”.